Refund & Cancellation Policy

GrowwMatics AI is offered on a recurring monthly subscription basis, billed through Razorpay. Each business workspace is billed on its own subscription. Before subscribing, you can run a free Google Business Profile audit for each new workspace so you can evaluate the product.

• You can cancel a workspace's subscription at any time from your billing dashboard.
• Cancellation stops future renewals. Your access to that workspace continues until the end of the current paid billing period, after which the workspace's dashboard is locked again.
• There are no long-term contracts or cancellation fees.

• Subscription fees are generally non-refundable once a billing period has started, because you retain access for the full period you paid for.
• If you were charged in error, or experienced a technical failure that prevented you from using the service and we were unable to resolve it, contact us within 7 days of the charge and we will review your request in good faith.
• Approved refunds are processed back to the original payment method via Razorpay, and may take 5–10 business days to reflect depending on your bank.

Email support@growwmatics.com from your registered email address with your account details and the reason for the request, or reach us through our Contact page. We aim to respond within 2 business days.